Q: Creating an account with Google

To create an account go to <a href="https://a.palabra.io/">https://a.palabra.io/</a> and click 'Continue with Google': <img src="https://storage.crisp.chat/users/helpdesk/website/4501156ae1b86c00/screen-shot-2021-01-28-at-1648_152b41q.png" alt="login" />

Q: Changing permissions of a teammate on an account

|| 🎈To change this setting you need to be an Admin. To change a teammate's permissions follow the steps bellow: <ol> <li>Go to 'Settings' and there go to the 'Team' tab..</li> <li>Find the user who's permissions you'd like to change and click the menu next to their name (it can be 'Admin' or 'Member'):</li> </ol> <img src="https://storage.crisp.chat/users/helpdesk/website/4501156ae1b86c00/screen-shot-2021-01-28-at-1715_1hgu9tp.png" alt="" /> <ol start="3"> <li>Select what permissions you'll like to give the user from the list.</li> <li>That's it! </li> </ol>

Question 1

Creating an account without Google

Accepted Answer

If you want to create an account in Palabra and you don't have a Google account you can use our passworless login.

The only thing you need to do is go to https://a.palabra.io/auth and enter your email on the 'Email' field on the login page:

After you enter your email click **'Continue with email' **and go to your inbox. You'll receive a link from Palabra. Just follow the link and you'll be in.

Question 2

How do I connect Segment to my Palabra account?

Accepted Answer

To connect Segment to your Palabra account follow these steps:

Go to Settings and then Integrations.
Find Segment and click ‘Connect’. A popup will open and you’ll be requested to select the name of your app and source on Segment.
Click ‘Allow’ and you are done.

Question 3

Creating an account with Google

Accepted Answer

To create an account go to https://a.palabra.io/ and click 'Continue with Google':

login

Question 4

Changing permissions of a teammate on an account

Accepted Answer

|| 🎈To change this setting you need to be an Admin.

To change a teammate's permissions follow the steps bellow:

Go to 'Settings' and there go to the 'Team' tab..
Find the user who's permissions you'd like to change and click the menu next to their name (it can be 'Admin' or 'Member'):

Select what permissions you'll like to give the user from the list.
That's it!

Question 5

How can I see if a user is live in a funnel?

Accepted Answer

To know if a user is currently live in your app or site in a funnel, go to your funnel and look for a green icon under the person's picture. If you find it that means that that person is live.

live user

Question 6

Creating a password for a Google account

Accepted Answer

If you created an account using Google or our passwordless login and you'd like to create an account to access your account you can do it! Just follow these steps:

Go to 'Settings'.
In the Settings screen click the 'Create password' button.

create password

Create your password and click 'Save changes'.

create password

If you signed up with Google

After you click 'Save changes' you'll need to authenticate your account one more time.
That's it! You should now be able to use your password to login.

If you signed up with passwordless login

After you click 'Save changes' you'll receive an email with a link.
Follow the link to confirm the password creation.
That's it! You should now be able to use your password to login.

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